Further Queries

The IIF runs a FREE Insurance Information Service (IIS) for members of the public. The Insurance Information Service (IIS) can help you if you want information about insurance, or if you need help in resolving a problem with your insurance company.

Codes of Practice

This section contains codes of practice which IIF members have signed-up to in respect of life assurance and pensions.

Customer Service Standards

The Irish Insurance Federation, representing the insurance industry, in seeking to promote a fair and open, consumer-driven market, has agreed a minimum set of standards for member companies’ dealings with their customers resident in the Republic of Ireland.